Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - White
Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - White
PRODUCT OVERVIEW
Most Liked Positive Review
Great Counter Top Ice Maker
My husband and I have been having issues with the ice make on our fridge and finally got this counter top ice maker. Overall we are very happy with the new machine. It makes ice in minutes which is one thing we love about this machine. It's also very easy to use and although it comes with excellent ...
Most Liked Negative Review
NOT EFFICIENT ENOUGH ...POOR DESIGN.
IT DOES NOT START MAKING MORE ICE SOON ENOUGH WHEN THE ICE IN THE HOLDING TRAY MELTS DOWN BECAUSE THE ICE SITS ATOP A FOLDING FLAPPER ARM IN THE INFRARED BEAM KEEPING THE MACHINE CUT OFF LONGER THAN THE ICE IN THE BASKET.THE BASKET ICE MELTS DOWN WITHOUT THE MACHINE COMING BACK ON UNTIL THE ICE ON T...
Reviewed by 67 customers
I would not buy this product again
We have bought two of this model ice maker within three to six months of each other. Both of them broke. The hinge where the part that scoops the ice to the bucket broke on both.
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Great Ice!
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Newair Countertop Ice Maker, 50 lbs. of Ice a Day, One Button Operation and Easy to Clean BPA-Free Parts
This is easy to use and is better insulated than its competitors.
Newair Customer Service Team
Thank you for the 5-star review and for posting your to comments in regards to this product AI-250W . We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Fast and efficient ice maker.
Makes ice fast and efficiently. Good looking counter top unit. Works great.
Newair Customer Service Team
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AI-250W. Thank you for choosing Newair!
Fast and responsive service.
Good products. Quick service.
Newair Customer Service Team
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AI-250W. Thank you for choosing Newair!
I would Not buy again
I purchased this because of the good reviews I had read about it. I purchased on 11/07/21 through a catalog. Since receiving this both the large and small lights light up at the same time. Lights up showing ice is full. Lights up showing needs water. There isn't any ice when all that happens. I have to restart it all the time with the hope of getting ice. Now it is making a load clicking sound. I've never been so frustrated about a product before.
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
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GREAT CUSTOMER SERVICE
THANKS for the Great customer Service. Love the Service and help offered by New Air!!
Newair Customer Service Team
Hi, Thank you for taking the time to leave a review on your Newair Product AI-250W. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
By far the best ice maker we've had
We have had several ice makers over the years but this is the absolute best! The bullet shaped ice is fantastic and just the right size to ice your drinks as well as fitting right down inside a water bottle! Fantastic is just not strong enough word for this machine!!!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product AI-250W. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Awesome unit
I absolutely love this unit I've had it for about a year easy to clean makes ice super fast and the taste is definitely fresh if I ever had to choose on companies to upgrade my unit it would definitely be another newair Thank you so much newair for making a awesome product
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product AI-250W. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Great Unit - Fast Performance!
Needed an ice maker (my fridge/freezer didn't have one built in). This compact unit fits right on my counter and is very easy to use. I didn't weigh the amount of ice made but in 12 hours it had made enough to fill my 40qt cooler. Quiet operation and easy to use. The first one I received did have a defect but customer service did a fantastic job of assisting me and had a replacement out to me within just a few days.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product AI-250W. We highly appreciate your feedback. Thank you for choosing Newair.
When it works its great
When it was working it was great but the motor gave out or something. Customer service was super helpful in exchanging for a new one. Hopefully this one won't break down in 3 months like the first one did.
Newair Customer Service Team
Thank you for taking the time to leave a review on your unit AI-250W. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Q&A
Showing 6 out of 6 Questions
- Q
WOW 3 times I asked the same questions and three times you fasil to answer the simple question of the what is the capacity of the ice basket/bin? NO how much it can make in 24 hours . Simple question,. nothing but "you'll never run out of ice" or 50 lbs a days Horrendous will; never purchase from you as something is shady here
- Asked by FAILED CUSTOMER SERVICE
- Verified Reply - AlaiHi There, Thank you for contacting Newair. It makes up to 3lbs of ice a day with a new batch every 6 minutes. Best Regards, Customer CareWas this answer helpful to you
- Q
This is the third time I am asking the same question but have not received the answer as of yet. I asked what is the capacity of the interior ice bin. answers, I have been told 50 lbs and "the product sensor will indicate to you when the ice basket has reached its capacity" What is the capacity in lbs of the internal ice basket? 1ln? 2lbs????????? any help would be appeciated
- Asked by Joe
- Verified Reply - AlaiHi There, Thank you for contacting Newair. It makes up to 3lbs of ice a day with a new batch every 6 minutes—you will never run out of ice again. Best Regards, Customer CareWas this answer helpful to you
- Q
I would like to ask this question again because the question was not originally answered. I understand it produces 50lbs per day. What is the capacity of the internal ice bin? How much ice will the machine hold at one time.
- Asked by Joe
- Verified Reply - AlaiHi There, Thank you for contacting Newair. The product sensor will indicate to you when the ice basket has reach to its capacity. Best Regards, Customer careWas this answer helpful to you
- Q
Hello, what is the ice bin capacity?
- Asked by Joe
- Verified Reply - AlaiHi There, Thank you for contacting Newair. The product Daily Ice Making Capacity: 50 pounds. Best Regards, Customer CareWas this answer helpful to you
- Q
Just got this machine and three times now it shut down and both large and small lights started blinking. After unplugging and waiting ten seconds, it came back on. What could be the problem?
- Asked by Fred Trasp
- Verified Reply - AlaiThank you for contacting Newair. I do apologize for the inconvenience you are currently facing with your unit. Please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247 for further assistance. Best Regards, Customer Care Was this answer helpful to you
- Q
Hola tengo una de estas maquinas fabricadas por uds. con la marca de Mastercheff dejo de funcionar, tienen algun representante o service en la argentina? Gracias espero su respuesta.
- Asked by Jorge
- Verified Reply - ChristinaGracias por comunicarse con Newair. Pido disculpas, no tenemos ningún servicio en Argentina y una vez que la unidad se envía fuera de los EE. UU., La garantía queda anulada. Saludos cordiales, Atención al cliente.Was this answer helpful to you