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Newair® Dual Hose Portable Air Conditioner and Heater - 12,000 BTUs

Newair® Dual Hose Portable Air Conditioner and Heater - 12,000 BTUs

Modern AC Design with Easy Setup Window Venting Kit

SKU: Model:NAC12KWHD3 | UPC: 810028285064

Regular price $699.99
Regular price $0.00 Sale price $699.99
100%
of respondents would recommend this to a friend
Shipping calculated at checkout.

Ideal for Commercial & Home Use

The Newair Dual Hose Portable Air Conditioner and Heater is your all-season comfort solution. With ultra-fast cooling and heating capabilities, it covers up to 525 sq. ft. The ClimaSensor remote ensures precise temperature control, while the self-evaporative system adds to its efficiency.

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Newair® Dual Hose Portable Air Conditioner and Heater - 12,000 BTUs

Newair® Dual Hose Portable Air Conditioner and Heater - 12,000 BTUs

$699.99

PRODUCT OVERVIEW

Product Details

1. Dual Hose Ultra-Fast Cooling

Dual hose cooling is a revolutionary feature in portable air conditioners. By utilizing two separate hoses, one for intake and one for exhaust, it eliminates the negative pressure effect found in single hose models. This allows for faster heat dissipation and more efficient cooling, resulting in improved energy efficiency and quicker cooling times, up to 50% more versus standard single hose units. With dual hose cooling, you can enjoy a more comfortable indoor environment with powerful and effective cooling capabilities.

2. New ClimaSensor™ Remote

Tired of hot spots in your room? The ClimaSensor™ Remote enables precise temperature control by monitoring the ambient temperature in real-time. By accurately detecting the temperature around it, the ClimaSensor™ Remote ensures that your portable air conditioner maintains the desired cooling level exactly where you need it. Say goodbye to constant adjustments and hello to effortless comfort as the ClimaSensor™ Remote takes care of creating the perfect indoor climate, allowing you to relax and enjoy optimal cooling without any hassle.

3. Efficient Self-Evaporative System

As it cools your room, this portable air conditioner pulls water droplets from the air to keep you comfortable. But unlike a standard dehumidifier, you don’t have to worry about emptying a messy tank. The self-evaporative system recycles the water to cool the condenser coils for better efficiency, which saves you money in the long run

4. Total Convenience

Unlike window AC units, this portable option installs in minutes, thanks to the adjustable window plate. With a 24-hour timer, sleep mode, and two fan speeds, you have total control over your comfort right at your fingertips.

Key Features

  • Dual hose room air conditioner brings ultra-fast cooling to your space
  • ClimaSensor™ remote detects and responds to the ambient temperature around it, automatically cooling to attain the desired temperature
  • Self-evaporative system reduces the need to empty the water tank
  • Comes with an easy setup window venting kit, making installation a breeze
  • Cool your way with programmable timer, thermostat, and fan speeds
key features image

Specifications

  • Model: NAC12KWHD3
  • Product Type: 12,000 BTUs (7000 BTU, DOE) Dual hose with ClimaSensor remote.
  • Product Dimensions: 13.2"D x 17.3"W x 28.2"H
  • Product Weight: 63.1 lbs.
  • Product Color: White
  • Application: Cools
  • Type: Portable Air Conditioner
  • Coverage Area: 250 square feet
  • Heater: No
  • Voltage: 115V
  • Air Flow: 194 CFM
  • Watts: 1160 Watts
  • Cooling Capacity: 12000 BTUs (4,500 BTU DOE)
  • Frequency: 60 Hz
  • Noise Level: 55 dB
  • Certifications: ETL, cETL
  • Programmable Timer: Yes
  • Timer Length: 24 hour
  • Refrigerant Type: R-32
  • Recommended Room Size: 250
  • Air Conditioner Type: Cool and Dehumidifies
  • Number of Fan Speeds: 3
  • Hose Type: Dual
     

Shipping & Returns

Shipping Policy

1. We offer the following shipping types:

  • Standard Ground Shipping: 5-7 Business Days
  • Expedited 3-Day Shipping*: 3 Business Days
  • Expedited 2-Day Shipping*: 2 Business Days
  • Expedited Overnight Shipping*: Next Business Day
  • Freight Shipping: 5-7 Business Days

2. We ship orders on regular business days Monday - Friday (non-holidays). 
Orders placed on weekends will ship on the following business day.

Return Policy

1.We offer a simple 30-days "No Hassle Returns" policy

2.Guaranteed Refunds: At Newair.com we are happy to offer a refund for newair.com purchases, if the product is unsuitable within 30 days of receipt.

3. FREE Return Shipping: We are delighted to offer customers who have purchased an item under 80 lbs FREE return shipping.

4.Restocking Fees: We only charge a restocking fee of 15% for items over 80 lbs. For any items under 80 lbs we don't charge any restocking fees.
To learn more, Click Here.

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Review Snapshot

4.9

17 Star RatingsWrite a Review
100%
of respondents would recommend this to a friend

Ratings Distribution

Reviewed by 17 customers

Confusing directions, but works great

Submitted 2 years ago

By Jesus

From Undisclosed

Verified Buyer

Comments about Newair Dual Hose Portable Air Conditioner and Heater 12,000 BTUs

The directions provided weren't the most clear - especially in trying to figure out how to put the sliding window panel together. It took me hours, and was frustrating. If there was a video on how to put this Newair model together that would've been super helpful. After finally figuring out how to put this together the sliding window panel unfortunately wasn't a perfect fit (there are some small openings). However, the A/C still works and my room is nice and cool during these hot days. Also, one of the two tubes has a small hole/perforation. It does not seem to affect the a/c performance, but I'm contacting Newair about this because this is a new and expensive device. Overall, I'm happy with this purchase despite the initial frustrations.

Newair Customer Service Team

Thank you for the star review and for sharing your thoughts about your experience using your NAC12KWHD3.If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care

User submitted media
One of the two tubes is perforated

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Perfect addition for my garage & excellent Customer Service

Submitted 2 years ago

By Jon T

From Hickory, NC

After the record-breaking heat of this last summer, I decided to purchase this portable air conditioner/heater unit for my garage. Unfortunately, the heating element did not work. I contacted Newair Customer Service and they could not have been more helpful. Laurellee was AWESOME to work with! After determining the issue, they immediately shipped me a new replacement unit as well as a postage paid Return Label to easily send back the defective unit. FANTASTIC customer service! Now my garage will be warm this winter and nice and cool next summer.

Newair Customer Service Team

Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!

Bottom Line Yes, I would recommend to a friend

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A great all season way to keep your home cool and warm

Submitted 2 years ago

By Kaley

From Minnesota

I love the versatility of it, its not too bulky for the function and is reasonable. In a pinch, it definitely would come in handy if your a/c went out.

Newair Customer Service Team

Thank you for the 5-star review and for sharing your thoughts about the unit NAC12KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.

Bottom Line Yes, I would recommend to a friend

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Used for emergency ac

Submitted 2 years ago

By Sue5867

From PENNSYLVANIA

I bought this unit and used for 4 weeks in July 2022 during a time when my heat pump failed. It was added in addition to another portable and a window ac to cool more of my home. It worked well for cooling, but one of the hoses kept falling off the back and I finally duct taped it on. For some reason there seemed to be a lot of damp air in the room where I located it and re-checking the hoses showed they were all properly hooked up and vented to the outside. In any case, my heat pump was finally repaired and this unit will only be used again for emergencies.

Newair Customer Service Team

Hi, thank you for your wonderful review! Please feel free to reach out to us (Newair Customer Care Department 855-963-9247) for replacement parts.Thank you for choosing Newair!

Bottom Line Yes, I would recommend to a friend

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Awesome way to beat the heat during a heatwave!

Submitted 3 years ago

By Rvdaydream

From Beloit Ohio

Summer 2022 it's been unseasonably hot.. This will help beat the heat, works great, includes everything you need to set up!! Will fit vertical or horizontal windows perfectly.. Don't hesitate on purchases this unit.. Rvs, apartments, homes, great for upstairs when you home ac unit doesn't reach your upstairs..

Newair Customer Service Team

Thank you for the 5-star review and for posting your comments in regards to this product NAC12KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.

User submitted media

Bottom Line Yes, I would recommend to a friend

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Love my new portable AC & Heater

Submitted 3 years ago

By May O

From Bay Area

I could not have survived this year's heat wave without this portable AC. Our bedroom gets so hot, and it just feels impossible to sleep, but since we got this unit, the sleeping situation has gotten so much better. This unit is small and mighty. I love that I am able to easily move it from my bedroom to the garage with no problem at all. I sometimes just use it as a fan, and the air is so crisp and clean. It's exceptionally quiet, and I cannot wait to try out the heater. This is a must-have.

Newair Customer Service Team

Thank you for the 5-star review and for sharing your thoughts about the unit NAC12KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.

User submitted media

Bottom Line Yes, I would recommend to a friend

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Amazing

Submitted 3 years ago

By GingerChickRehab

From Michigan

Needed to be able to use our workshop in this summer heat. This portable air conditioner was not only easy to set up. But cooled off and maintained a comfortable temperature to work in. Super quiet also.

Newair Customer Service Team

Thank you for the 5-star review and for sharing your thoughts about the unit NAC12KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.

User submitted media
Amazing Unit

Bottom Line Yes, I would recommend to a friend

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Best portable AC unit EVER

Submitted 3 years ago

By The Quiet Grove

From Magna, Ut

I recently got this portable AC/Heater and my husband and I LOVE it. It was super easy to set up. It only took a few minutes to attach the hoses and the window using the window kit that came with it. Did I mention we didn't even have to take out the screen for our window to do so? I LOVE that. The unit works super fast cooling down our room in just minutes to our preferred temperature and I can control it on the main unit as well as the remote control it comes with. It is easy to move to different rooms because it has wheels on the bottom and with how easy it is to hook up to the window we can use it in our main living room during the day then move it to our bedroom to use at night. We haven't really used the heater part since it's like 98 degrees here right now, but I did quickly test the heat setting and it worked great. Can't wait to use it come winter. It does have a dehumidifier setting if you live where it's humid. We don't so I love that with how it is designed the water is cycled through the machine to cool the coils and I don't have to worry about draining it. Such a great AC unit. perfect for our needs, easy to set up, and works great! Thanks, Newair!

Newair Customer Service Team

Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC12KWHD3. Thank you for choosing Newair!

User submitted media 1 of 5
You can control AC/Heater manually on the unit (and has oscilate option)
User submitted media 2 of 5
Inportant info on side
User submitted media 3 of 5
Nice clean design
User submitted media 4 of 5
vent tubles extend far to fit to window easy with window kit.
User submitted media 5 of 5
Kneeling next to the AC unit to show size

Bottom Line Yes, I would recommend to a friend

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Amazing Air Conditioner

Submitted 3 years ago

By GingerChickRehab

From Michigan

We needed something to helps us make our workshop useable in the summer heat. This system is amazing. Took about 10 mins to set it up..( a windows a must) it was cooloing down and maintain the temperature perfectly.

Newair Customer Service Team

Thank you for the 5-star review and for posting your comments in regards to this product NAC12KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.

User submitted media
Fits Right In

Bottom Line Yes, I would recommend to a friend

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Great Portable AC Unit for rv's, homes and more

Submitted 3 years ago

By Rvdaydream

From Beloit Ohio

We decided to use this unit in my mom's home, it made a difference in her family room that sees alot of sun and is not insulated.. Had zero issues with set up, it's very easy with vertical or horizontal set up.. Definitely worth buying this especially with all these heat waves across the world..

Newair Customer Service Team

Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC12KWHD3. Thank you for choosing Newair!

User submitted media 1 of 4
User submitted media 2 of 4
User submitted media 3 of 4
User submitted media 4 of 4
Vertical set up

Bottom Line Yes, I would recommend to a friend

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Q&A

Showing 10 out of 12 Questions

Q

I just bought this unit today and after setting up the remote isn't working, it lights up but doesn't control the unit itself. Very frustrating, I DO NOT want to return this purchase

Asked by Jesse Flynn
Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer ServiceWas this answer helpful to you
Q

Used this for one full summer season. When I turned it back on this week, u it does not cool. Temp when taken w a thermometer shows 78. Very disappointing.

Asked by Kai
Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer ServiceWas this answer helpful to you
Q

Does this unit have an Energy Efficiency Rating

Asked by Susan
Verified Reply - AlaiThank you for contacting Newair. Yes, NAC12KWHD3 is Energy Star Certified. Best Regards, Customer CareWas this answer helpful to you
Q

Read the manual and turned on the heat mode and it just blows cold air. What am I missing?

Asked by Dennis
Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer CareWas this answer helpful to you
Q

How many amps does this unit draw?

Asked by JP
Verified Reply - AlaiHi, Thank you for reaching out to Newair, I will be happy to help. The unit draws 11.2 amps. Best Regards, Customer CareWas this answer helpful to you
Q

I am considering purchasing this unit to use in a finished basement. I'm concerned about the exhaust hose length. I will need 72" from the unit to the nearest casement window. Your CS said the supplied hose is 60". Are longer hoses available? Can I buy something equivalent at a home center and make my own hose? Thank you.

Asked by jhmdma
Verified Reply - AlaiThank you for contacting Newair. We do not provide a longer exhaust hose. However, you can check your local hardware stores for a part that will fit your product. Please note we do not have recommendations of a brand or location to use. Best Regards, Customer CareWas this answer helpful to you
Q

I don't have a window in my building, can I make two holes and run them out of the floor

Asked by Frannie
Verified Reply - AlaiThank you for contacting Newair. Yes, however; we do not provide instructions for venting from a wall. Best Regards, Customer ServiceWas this answer helpful to you
Q

What is the length of the supplied exhaust hose. What is the maximum distance the unit can be from the window vent?

Asked by jhmdma
Verified Reply - AlaiThank you for contacting Newair. The Exhaust hoses extend to 59.05L. Best Regards, Customer CareWas this answer helpful to you
Q

For the heating function, does this use the refrigeration cycle like a heat pump, or does it use a resistance element like a space heater?

Asked by Jonathan
Verified Reply - AlaiThank you for contacting Newair. It uses the refrigeration cycle like a heat pump yes. It switches the operation and blows hot air inside and expels cold air outside. Best Regards, Customer CareWas this answer helpful to you
Q

How often does the unit need to be drained when operating in cooling mode? Which drain plug do you use to drain it?

Asked by New to Portable AC
Verified Reply - AlaiThank you for contacting Newair. The product has a water tank capacity of 500mL that does not require to be drained frequently and the unit also at the bottom back of the unit there is a drain plug that can be removed to drain water from the tray/tank. Best Regards, Customer Care Was this answer helpful to you