Newair® Dual Hose Portable Air Conditioner and Heater - 14,000 BTUs
Newair® Dual Hose Portable Air Conditioner and Heater - 14,000 BTUs
PRODUCT OVERVIEW
Most Liked Positive Review
I love the efficiency AND the features of this model!
This model (NAC14KWHD3) is perfect for that bedroom in the house that is furthest from the furnace/central AC, and so it always extra HOT in the summer and extra COLD in the winter. Setup was super simple (although I must admit that I was stumped for a few minutes about how the window kit assembly...
Most Liked Negative Review
Worked for 9 hours total.
Had to call to speak with a representative to order. Never received a confirmation email. Shipping took a weak and a half to get from Southern California to Northern California. I tracked package through Arizona, Texas, Louisiana, and Georgia before coming back to California. Once unit was deliver...
Reviewed by 16 customers
It broke within 2 hours
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Newair Dual Hose Portable Air Conditioner and Heater 14,000 BTUs
Seems like a good unit, didn't ship when it was supposed to and unfortunately broke after 2 hours of use. However customer service was pretty good about it once they got back to me. I would buy from the company again despite all this
Newair Customer Service Team
Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback. Thank you for choosing Newair.
Best purchase ever!
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Newair Dual Hose Portable Air Conditioner and Heater 14,000 BTUs
Love this a/c it cools my living room, dining room and kitchen with no problem.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about the unit NAC14KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.
I would buy this product again and again
I have this unit in my She Shed, which works like a charm. I love that I don't have to have portable heaters and an AC window unit. This dual product does both jobs.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWHD3. Thank you for choosing Newair!
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Great modern air conditioner
I really like the modern look of this product. I also like that in a mild enough climate I am not dumping a water container all the time. Really cools my addition well.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.
I would buy this product again and again
I love this portable AC/Heater. I use it in my She shed, and it works perfectly. I highly recommend this product!
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWHD3. Thank you for choosing Newair!
Cools me off at night
We like the temperature to be around 67 degrees when sleeping. However, we are the only ones downstairs, and there is no point in cooling or heating the entire house for just us. So, we use this AC/heater combo and put it in our room to maintain our desired temperature. It works perfectly for that. I also love that it's not as loud as other units we have tried. The cons: the window mounting plate was too big for our standard-sized window, so we had to cut it; the connectors sometimes have trouble staying connected to the exhaust tubes, so we duct taped them in place.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWHD3. Thank you for choosing Newair!
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Dual vent is the way to go!
Great unit. Hot air is vented out of the room. We adapted for casement/crankout window with the help of local window store. Works like a charm.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWHD3. Thank you for choosing Newair!
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Best Portable AC/Heater for a She Shed!
Even though fall is upon us the weather is still hot, hot, hot!!! ☀️🌡 My favorite part of my shed is all of the windows but it can heat up quickly especially in this almost 90 degrees temps we've been having. This Newair Dual Hose Portable Air Conditioner has been a game changer! It's easy to adjust the temperature using the remote or control panel giving you full control on how warm or cool you want the room to be. With its quick and temporary installation it can fit any window, no matter what size or shape it is. It also doubles as a heater, fan, and humidifier! Now I'm able to work on my projects any time, no matter how hot or cold it is outside.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWHD3. We highly appreciate your feedback. Thank you for choosing Newair.
Don't stay hot in your house!
This product is amazing because it's a two in one for the price. Designed really slick and pushes out cool air. Loved the remote control that comes with it.
Newair Customer Service Team
Thank you for the 5-star review. Thank you for choosing Newair!
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Worked for 9 hours total.
Had to call to speak with a representative to order. Never received a confirmation email. Shipping took a weak and a half to get from Southern California to Northern California. I tracked package through Arizona, Texas, Louisiana, and Georgia before coming back to California. Once unit was delivered by FedEx inspected shipping carton everything was fine. Read the instructions hook the unit up and it worked for a total of nine hours before not working anymore, just blows warm air you cannot hear the compressor turn on anymore. For the money spent not receiving a confirmation email and dealing with the shipping nightmare I would never ever again buy another product from this company. Checked drain hose no water in system. Will be calling customer service Monday morning.
Newair Customer Service Team
Thank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer Service
Q&A
Showing 8 out of 8 Questions
- Q
The fan runs constantly even after condenser shuts off, How do I fix this?
- Asked by Julie
- Verified Reply - AlaiThank you for contacting Newair! We are sorry to inform you that it is customary for the fan to remain operational after the compressor has shut down in order to facilitate air circulation. Best Regards, Customer Care.Was this answer helpful to you
- Q
Just bought this unit last week and would like to know if you sell additional window sliding kits to install in different bedrooms. If so, could you send me the link to this accessory? Thank you.
- Asked by Janete
- Verified Reply - AlaiHello, Yes, the window kit is available. For assistance, please feel free to contact our friendly Customer Experience Expert department at the toll-free number 855-963-9247. We are available Monday - Friday from 8:00 am to 5:00 pm, standard Pacific time. Best regards, Customer CareWas this answer helpful to you
- Q
Which is better? This unit with one hose (14,000 BTU) or the similar 14,000 BTU Portable AC/Heater that has two hoses and sells for $449? And what size area (SF) does this (one hose) unit cool/heat? I didn't see that info.
- Asked by michaela
- Verified Reply - AlaiThank you for contacting Newair. The dual-hose air conditioner covers up to 500 square feet and the dual-hose feature allows the portable AC to get rid of hot, humid air quicker than a single hose. Best Regards, Customer CareWas this answer helpful to you
- Q
I recently purchased this unit. The supplied exhaust hoses are too short to reach the window I have to use. I need an 8' (96") hose. Do you sell longer hoses?
- Asked by jhmdma
- Verified Reply - AlaiThank you for contacting Newair. We do not provide longer hoses for our products. Best Regards, Customer CareWas this answer helpful to you
- Q
Do the hoses need to be installed to use the heater function?
- Asked by Diana
- Verified Reply - AlaiThank you for contacting Newair.Yes, both exhaust hose required to be installed when operating the product. Best Regards, Customer ServiceWas this answer helpful to you
- Q
does the unit have pan to drain excess water on very humid days ? thank you.
- Asked by morse
- Verified Reply - AlaiThank you for contacting Newair. The water tray inside the air-conditioner has a water level safety switch that controls the water level and when full the unit will need to drain. Best Regards, Customer ServiceWas this answer helpful to you
- Q
Am I reading the instructions correctly that the window must be a minimum of 94cm (37in) to install this unit? That is huge.
- Asked by Chelsea
- Verified Reply - AlaiThank you for contacting Newair. The minimum window installation is 94cm and Max is 140 cm. Regards, Customer Care Was this answer helpful to you
- Q
Very confused, why does the NAC14KWHD3, a 10,000BTU DOE dual hose model, say it only cools 270sq. ft? Your website shows that the NAC14KWH03, which is also 10,000BTU DOE, can cool 500-550sq.ft, it also only needs one hose, and is cheaper. If that is the case, it would appear that the NAC14KWH03 is literally better in every possible way. Please help me understand what advantages this dual hose model has over the superior single hose NAC14KWH03 model.
- Asked by Soloist3
- Verified Reply - AlaiThank you for contacting Newair. The correct coverage space of the product is 500sqft. We will work to have this information updated. Best Regards, Customer Care Was this answer helpful to you