Newair® Evaporative Air Cooler and Portable Cooling Fan 1,600 CFM with Honeycomb Pad Cooling - White
Newair® Evaporative Air Cooler and Portable Cooling Fan 1,600 CFM with Honeycomb Pad Cooling - White
PRODUCT OVERVIEW
Most Liked Positive Review
cooled our living room and kitchen
The unit works great. it made our living room and kitchen cooler by about 5 degrees during the hot summer here in Texas. the fan is really simple to use. just pour water in from the top, turn it on and that's it. if you want you can use the 2 provided ice packs to make the water even colder. this wi...
Most Liked Negative Review
Fan is good pump not so much
Have had this fan for about 3 months or less and worked great at first. The water pump in the bottom tank became defective to the point it would constantly pump water. Was able to get a replacement for the unit. Just tonight the replacement fan started doing the same thing. Have had multiple newair...
Reviewed by 11 customers
Fan is good pump not so much
Have had this fan for about 3 months or less and worked great at first. The water pump in the bottom tank became defective to the point it would constantly pump water. Was able to get a replacement for the unit. Just tonight the replacement fan started doing the same thing. Have had multiple newair coolers with no issues but these new units just aren't the same.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Great product!
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Newair Evaporative Air Cooler and Portable Cooling Fan, Honeycomb Pad Cooling, 1600 CFM CycloneCirculationTM, Top Loading Ice Chamber, 3.16 Gallon Removable Water Tank, Remote Control and Timer, Cost Saving Cooling for Dry Climates
Works great!! I'm glad the water tank on this new model is removable (though I haven't done so yet). Will be so easy to clean!!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NEC1K6WH00. We are glad to hear you like the unit's features and we highly appreciate your thoughts about the unit.Thank you for choosing Newair!
Would not.
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Newair Evaporative Air Cooler and Portable Cooling Fan, Honeycomb Pad Cooling, 1600 CFM CycloneCirculationTM, Top Loading Ice Chamber, 3.16 Gallon Removable Water Tank, Remote Control and Timer, Cost Saving Cooling for Dry Climates
Disappointed in this product. We use in bedroom and it slightly cools the room. It also puts out alot of humidity . There is no function to eliminate the humidifier. We have considered returning this cooler.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Unable to purchase replacement filters
I just spoke to Newair customer service who confirmed replacement filters cannot be purchased for this model. Newair, please sell replacement filters for this model so we can change them out as necessary to keep the unit running and smelling good.
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
One of the best Air Coolers
Very sleek, and convenient air cooler. The removable water tank and ice pack make it so much easier. 3 speed levels with minimal noise. Definitely recommend!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Great addition to my home
Love this fan, great addition to my house specially in my basement family area. What I like is that it has a water tank and ice pack that make the air feel like an air conditioner. Love it
Newair Customer Service Team
Thank you for the 5-star review and for posting your to comments in regards to this product NEC1K6WH00. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
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Love everything about this.
This is a great cooler. I love that it has 3 pads and each of the pads are actually quite large. This allows it to get cooler than other evaporative coolers. I also really like how this has a large water tank so that I don't have to fill it up as often. This is great for a small room or isolated area. I use it like a fan near my desk and it does a great job of cooling everything off.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NEC1K6WH00. Thank you for choosing Newair!
cooled our living room and kitchen
The unit works great. it made our living room and kitchen cooler by about 5 degrees during the hot summer here in Texas. the fan is really simple to use. just pour water in from the top, turn it on and that's it. if you want you can use the 2 provided ice packs to make the water even colder. this will allow for the fan to blow even cooler air. we use it daily and plan on using it during the winter as a humidifier.
Newair Customer Service Team
Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback. Thank you for choosing Newair.
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I can finally say goodbye to the humidity!
My husband and I had this in our bedroom and it made sleeping so much better with how cool it felt. Now we take it out to our patio in this heat and it helps the humidity and cools us off. Must have!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NEC1K6WH00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Just what we needed!
We love how well this air cooler works. It's really made a difference. Not only the coolness but the humidity level in our home as well. Highly recommend!
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about the unit NEC1K6WH00. We highly appreciate your feedback. Thank you for choosing Newair.
Q&A
Showing 9 out of 9 Questions
- Q
Does it have a 30 day returnable?
- Asked by Bill
- Verified Reply - AlaiThank you for contacting Newair! We offer a simple 30-day return on policy. Best Regards, Customer Care.Was this answer helpful to you
- Q
I want to power this unit from an inverter. What are the minimum surge watts required for starting?
- Asked by dan
- Verified Reply - AlaiThank you for contacting Newair! We do not recommend connecting the appliance to an inventer. Best Regards, Customer Care.Was this answer helpful to you
- Q
what is the top tank for?
- Asked by Peggy
- Verified Reply - AlaiHi There, Thank you for contacting Newair. The product has one tank at the bottom where you can insert water for the unit cool. Best Regards, Customer CareWas this answer helpful to you
- Q
Will this unit be back in stock or has it been discontinued?
- Asked by Nancy D.
- Verified Reply - AlaiHi There, Thank you for contacting Newair. These product are not discontinued, I am sorry to inform that we do not have a ETA at the moment. Best Regards, Customer CareWas this answer helpful to you
- Q
How do I order wheels for this item? NEC1K6WH00
- Asked by Tay
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
The top tank is filling up too much on the verge of overflowing without the bottom water tank being full. Only keeping the bottom water tank at half capacity. The manual and all troubleshooting advice I can find has nothing about the top ice tank overfilling? Any advice on what to do would be appreciated. Thanks. (Purchased the device only 2 weeks ago)
- Asked by Megan
- Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
Ehere can I purchase anotger remote control for the ac.
- Asked by Nancy
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
Can you add water from the top of the unit as well as the bottom tank?
- Asked by Kel
- Verified Reply - AlaiThank you for contacting Newair. Water can only be filled from the water tank at the bottom of the unit. Best Regards, Customer CareWas this answer helpful to you
- Q
Do you put the water in the top or bottom?
- Asked by Amanda
- Verified Reply - AlaiThank you for contacting Newair. The water tank is located at the back of the Evaporative cooler. Best Regards, Customer CareWas this answer helpful to you