Newair® Portable Air Conditioner - 13,500 BTUs
Newair® Portable Air Conditioner - 13,500 BTUs
PRODUCT OVERVIEW
Most Liked Positive Review
Perfect solution for summer!
It was 99 degrees outside, with 106 heat index here in Texas. 15 minutes after getting my brand new NewAir Portable Air Conditioner delivered, my entire living room was a cool, comfortable 72 degrees. It's so ridiculously easy to put together and get going. The instructions are illustrated and re...
Most Liked Negative Review
Not what I expected.
Not sure how long it should take to cool off a room. I have a 350 sq ft room. It cools it to about 71 degrees. I would like it to be cooler. I have room darkening curtains I thought the unit was 13,000 btu the previous one I had was 10,000 however now I see something says 10,000 doe which I'm cl...
Reviewed by 51 customers
Not what I expected.
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Newair Portable Air Conditioner, 13,500 BTUs (10,000 BTU DOE), Cools 500 sq. ft., Easy Setup Window Venting Kit and Remote Control
Not sure how long it should take to cool off a room. I have a 350 sq ft room. It cools it to about 71 degrees. I would like it to be cooler. I have room darkening curtains I thought the unit was 13,000 btu the previous one I had was 10,000 however now I see something says 10,000 doe which I'm clueless on. I guess I need a 20000 real btu to get the cool I'd like.
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Great AC unit!
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Newair Portable Air Conditioner, 13,500 BTUs (10,000 BTU DOE), Cools 500 sq. ft., Easy Setup Window Venting Kit and Remote Control
Works awesome. Gets very cold, and much more efficient than the old 8000btu unit it replaced.
Newair Customer Service Team
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NAC14KWH02 . Thank you for choosing Newair!
Newair Portable Air Conditioner
The Newair portable air conditioner is perfect for our garage home gym. We have been researching for the right product to keep our garage cool and we are so happy with this portable ac model #NAC14KWH02. I love that it has a remote control and wheels to easily move around. It keeps our garage cool making workouts that much easier.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWH02. Thank you for choosing Newair!
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Amazing features
I love this! It's perfect for our garage as it provides the perfect cooling and heating. It's easy to set up, comes with a remote control and doesn't take Up much space
Newair Customer Service Team
Thank you for the 5-star review and for posting your to comments in regards to this product NAC14KWH02. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
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Great portable A/C
Love the portability of this unit. It's sleek and smaller than our other bulky unit. It's very easy to move around, makes zero mess and is efficient at cooling our living room! I definitely recommend this product.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWH02. Thank you for choosing Newair!
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Newair, great products!
This is very elegant and sleek appliance that will look great in any room. I'm happy with my purchase, this AC has an incredible cooling capacity and a lower noise level than others I had. It's design make the installation easy. Buy with confidence, you can always count on their experienced customer support reps. I recommend this AC to anyone looking for quality without breaking the bank.
Newair Customer Service Team
Thank you for posting your comments in regards to this product NAC14KWH02. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
My favorite pepper item ever
You need this to prepare for a/c going out. Or for areas the desperately need cooled down quickly. This is such an amazing a/c unit
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Support
I would like to thank Michelle Jacobs for her support.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
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Verified Buyer
Comments about Newair Portable Air Conditioner, 13,500 BTUs (10,000 BTU DOE), Cools 500 sq. ft., Easy Setup Window Venting Kit and Remote Control
It took a while to ship but unit itself is great. Easy setup and would not be without it.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NAC14KWH02. We highly appreciate your feedback. Thank you for choosing Newair.
Easy Setup and Works Great!
This product was ready to go out of the box! Popped the batteries in the remote, vented it outside and started cooling my shop immediately! I can't wait to try the heater in the winter!
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NAC14KWH02. Thank you for choosing Newair!
Q&A
Showing 10 out of 15 Questions
- Q
How can I make the unit run continuously without starting and stopping through the night?
- Asked by Maybs
- Verified Reply - AlaiThank you for contacting Newair! The NAC14KWH02 has a timer feature that allows you to set the product from 0 to 24 hours. Best Regards, Customer Care.Was this answer helpful to you
- Q
What size is the hose? I plan to use a universal sliding door kit for my application and the hose size (diameter) is important.
- Asked by Omar
- Verified Reply - AlaiThank you for contacting Newair!The exhaust pipe's diameter is 150 mm and extends from 24 to 67 inches long (including the plastic adapters). Please give us a call at 855-963-9247 select customer service to place an order over the phone. Best Regards, Customer ServiceWas this answer helpful to you
- Q
What is the smallest width to largest width when installing in a vertical window (where you slide the window up and down). Also, will this work in both double hung vinyl windows as well as old fashion single pane aluminum frame windows? I have both. Thanks
- Asked by Kim
- Verified Reply - AlaiThank you for contacting Newair!The window plate is designed to be adjusted for almost any standard vertical/horizontal window opening and the window kit extends to L: 675~1850 mm, H 100 mm. Best Regards, Customer Care.Was this answer helpful to you
- Q
How often do you have to drain the water out of the reservoir?
- Asked by Micah
- Verified Reply - AlaiThank you for contacting Newair! When enough water has built up in the internal tank (either from dehumidification mode or normal operation in humid areas), you will hear an alarm. Best Regards, Customer Care.Was this answer helpful to you
- Q
Our den windows are only 14" wide. Can the window plate be modified/shortened to fit in our 14" window?
- Asked by Tom
- Verified Reply - AlaiThank you for contacting Newair. Yes, the window plate can be shortened by being cut to fit your window. Best Regards, Customer CareWas this answer helpful to you
- Q
How do you empty the water? Does the water container just detach to pour out?
- Asked by Jk
- Verified Reply - AlaiThank you for contacting Newair. You will need to drain the tank through the drain plug on the bottom of the back of the unit. Best Regards, Customer CareWas this answer helpful to you
- Q
How many Amps does this unit use? Thanks.
- Asked by David
- Verified Reply - AlaiThank you for contacting Newair.The product uses 12 Amp. Best Regards, Customer CareWas this answer helpful to you
- Q
How long is the hose that goes to the window?
- Asked by LOIS
- Verified Reply - AlaiThank you for contacting Newair. The exhaust pipe extends from 24 to 67 inches long (including the plastic adapters). We recommend keeping the pipe as short as possible (and as straight as possible) to maintain efficiency. Best Regards, Customer CareWas this answer helpful to you
- Q
I have a very small window in my garage. What is the smallest measurement of the vent kit for the window?
- Asked by Flo Rida
- Verified Reply - AlaiThank you for contacting Newair. The window kit extends to 46.5 inches. Best Regards, Customer Care Was this answer helpful to you
- Q
How do you hook up to a standard window? None of the photos on this site show how this works...
- Asked by Jamie
- Verified Reply - AlaiThank you for contacting Newair. The gap in the window will need to be measured, and the window plate will need to extend to match the correct length. The window plate can be installed vertically or horizontally, and you can view the instructions in the user manual that is also available on the website. Best Regards, Customer Care Was this answer helpful to you