Newair® Countertop Ice Maker. Clear Ice, 40 lbs/day - Stainless Steel
Newair® Countertop Ice Maker. Clear Ice, 40 lbs/day - Stainless Steel
PRODUCT OVERVIEW
Most Liked Positive Review
Compact size
I brought this ice maker about 2 months ago because I live in a apartment and they won't let me change the refrigerator this ice maker makes so much ice it is amazing my friends come over we party we drink we make daiquiris. I will never have to go to the corner store or gas station to buy ice again...
Most Liked Negative Review
1 unit failed after 3 mos, replacement failed after 6 mos
I guess I shouldn't have expected anything less. After following all the directions on how to correct the issues with the first unit (took 2 weeks of back and forth for company to agree that they should send me a replacement), my replacement arrived and I was hopeful. The replacement unit lasted 2x...
Reviewed by 388 customers
Best Ice Maker EVER.
This little Ice Maker, makes the best clear ice. It's almost like getting ice at a Fast Foods place. It's clear and soft. It's so easy to use. We LOVE our Ice Maker, by New Air.
Newair Customer Service Team
Thank you for posting your comments in regards to your ClearIce40. We highly appreciate your feedback and we are glad you enjoy using your unit. Thank you for choosing Newair!
great product
we had a problem with unit not making ice they were able to offer a discount for a replacement unit for me that was out of warranty great customer service
Newair Customer Service Team
Hi, Thank you for taking the time to leave a review on your Newair Countertop Clear Ice Maker, 40 lbs. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
great customer service
the customer service for support of the newair ice machine has been fast, courteous and customer oriented. My ice maker ended up getting a leak after 6 months but it is being replace free of charge.
Newair Customer Service Team
I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!
Love this ice maker!
I have a small freezer with no ice maker. I was making ice using ice trays that took up allot of room. To solve the problem I researched counter top ice makers and found Newair. It makes small ice cubes which I like and I now only make ice every 2 to 3 days. Been using it now for the past 7 months and just love it.
Newair Customer Service Team
Thank you for posting your comments in regards to your ClearIce40. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Nice ice machine
I used this product at a pool-side outdoor kitchen. satisfied all ice needs. I recommend
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product Newair Countertop Clear Ice Maker. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Fantastic CLEAR Ice Machine
We use our Clearice 40 everyday. Fill it with water and an hour later there's enough CLEAR ice for a day. A couple hours gives you enough clear ice for a night of cocktails. Clear ice is better.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Love this ice maker
I purchased this ice maker for my home. I love the smaller, clear ice cubes it makes. However, after 6 months, I had trouble with it no longer making ice and just freezing it into a solid block. I called Customer Service and got an immediate response. I am currently in the process of having it replaced. No issues with Customer Service so far. Can't wait to get my new unit. I love the ice!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Great Icemaker - very fast and love the cubes
Icemaker works very well. After initial run, the machine makes cubes very quickly. It's also relatively easy to clean with a vinegar and water spray solution. We use this consistently as the icemaker in our freezer went out. Love this machine.
Newair Customer Service Team
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit. Thank you for choosing Newair!
Works Great!
Verified Buyer
Comments about Newair Countertop Clear Ice Maker, 40 lbs. of Ice a Day with Easy to Clean BPA-Free Parts
Puts out lots of nice ice in a short amount of time!Thank you for a great product!
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your ClearIce40. Thank you for choosing Newair!
Better than the bullet ice makers
This thing makes restaurant ice-square cubes that are frozen together in a sheet. Better than the bullet ice makers (clear ice!) but shares the same minor drawback of reflecting water back at you.
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about the unit ClearIce40. We highly appreciate your feedback. Thank you for choosing Newair.
Q&A
Showing 10 out of 32 Questions
- Q
Both ice hinges have broken on a machine that is 1 month out of warranty! How can I get replacements?
- Asked by Not-A-Fan
- Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give us a call at 855-963-9247 select customer service to place an order over the phone. Best Regards, Customer ServiceWas this answer helpful to you
- Q
Where I buy the water draining cap coz I lost it?
- Asked by MAZ
- Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give us a call at 855-963-9247 select customer service to place an order over the phone. Best Regards, Customer ServiceWas this answer helpful to you
- Q
We have been using our Newair ice maker a few times a week without problems. It worked normally yesterday and now today it is forming a large block of ice and won't drop the ice until we turn the machine off and it starts to melt. How do we fix this issue???
- Asked by Cori
- Verified Reply - AlaiThank you for contacting Newair! We recommend cleaning the condenser and fan with compressed air and letting the unit sit unplugged for 24 hours. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
is distilled water ok to use in his unit?
- Asked by Ramon
- Verified Reply - AlaiThank you for contacting Newair! Distilled water is not recommended for use in the ice maker. Best Regards, Customer Care.Was this answer helpful to you
- Q
Hi there, Love my ice machine, bought a few months ago, the problem I am having is the after the tray of clear ice is released it take to long to cycle on again and I have to jiggle the lever below the ice tray, is there something else I can do Thanks Frank
- Asked by Frank
- Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
My machine worked great. I cleaned it with vinegar. Now I have a knocking noise and tiny debris is collecting on the bottom reservoir. Ice is still be produced.
- Asked by Toni
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
I have had my Newair Clearice 40 for about 3 years and use it a lot! All of a sudden it won't push the ice out into the tray. It freezes in the metal grid. Is there anything I can do to fix this issue?
- Asked by Wanda
- Verified Reply - AlaiThank you for reaching out to Newair. We sincerely apologize for the inconvenience you are currently experiencing with your ClearIce40 unit. Regarding the issue you have mentioned, we kindly suggest that you turn off the unit and allow the ice block to melt. Once this is done, please proceed to clean the condenser and fan using compressed air. You can do this by removing the back panel of the unit. After completing these steps, we recommend waiting for a period of 24 hours before turning the icemaker back on and running an ice cycle. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer CareWas this answer helpful to you
- Q
I have cleaned the unit and there is no mold or slime in either tank until I start making ice and there are black flecks floating around in the water and the ice. Please help
- Asked by Monica
- Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. We recommend running an ice cycle of diluted vinegar or lemon juice with 13 parts water and 1 part vinegar or lemon juice. You can also detach hoses, soak it in CLR, and then clean them thoroughly with water. After cleaning, run a few cycles to ensure no cleaning solution or CLR remains, and then run a test ice cycle with purified water. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer CareWas this answer helpful to you
- Q
What are the dimensions?
- Asked by Vikie
- Verified Reply - AlaiThank you for contacting Newair. The product's dimensions are 14.50"D (15.25" w/drain plug) x 11.40"W x 13.75"H. Best Regards, Customer CareWas this answer helpful to you
- Q
Hello how do you adjust the ice cube size. My cubes are too thick. How do you make them smaller?
- Asked by Justin
- Verified Reply - AlaiThank you for contacting Newair. Kindly clean the condenser and fan with compressed air by removing the back panel. Then let the unit sit unplugged for 24 hours and plug it back in. Best Regards, Customer CareWas this answer helpful to you