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Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - Red

Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - Red

High-Capacity 50 lbs/day, BPA-Free Parts, Self-Cleaning

SKU: Model:AI-215SS | UPC: 854001004068

Regular price $299.99
Regular price $0.00 Sale price $299.99
95%
of respondents would recommend this to a friend
Shipping calculated at checkout.
Color

Ideal for Commercial & Home Use

With this powerful Newair Countertop Ice Maker, you'll never have to head to the store for ice again. This ice maker makes a whopping 50 pounds of ice a day, but is also versatile enough to make 3 sizes of ice for any occasion. BPA-free parts ensure that you will always have ice that is safe for consumption, while the self-cleaning function ensures clean and fresh-tasting ice every time.

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Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - Red

Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - Red

$299.99

PRODUCT OVERVIEW

Product Details

1. Never Run Out of Ice Again

This powerful NewAir Countertop Ice Maker makes up to 50 pounds of ice each day to keep you well stocked for all your entertaining needs. That’s almost the same as purchasing five 10lb bags of store-bought ice in a single day. 

2. Convenient Self-Cleaning Function 

Keeping your ice maker free of mold and mildew is a piece of cake, thanks to the self-cleaning system. Just add a 1:1 mixture of water and vinegar to the tank and let the ice maker do the rest for perfectly clean and fresh-tasting ice every time.  

3. Intuitive Controls and 3 Ice Sizes

Making ice is even easier thanks to the intuitive LCD control panel. Choose from small, medium or large bullet ice easily at the touch of a button. Small ice is perfect for drinks, while large ice easily fills coolers for outdoor activities. Entertaining is a snap thanks to the 18-hour timer. Set it to run a few hours before your party so ice is ready even before your first guests arrive.  

4. Easy to Clean BPA-Free Parts 

This ETL-certified ice maker comes with parts that are both easy to clean and BPA-free. Finished making ice? Simply remove the drain filter and rubber drain plug and wipe the interior with a sponge or rag. BPA-free parts mean clean, great tasting ice that is safe to enjoy as often as you like.  

5. Insulated Storage Compartment Keeps Ice Cold

Keep your ice colder for longer thanks to the ultra-insulated storage area inside this ice maker. We’ve also included a removable ice tray and plastic scoop for convenience. Forgot about the last cubes? No worries. Water from melted ice drains back into the machine and is recycled in the next round of ice making.  

Key Features

  • Powerful countertop ice maker makes a new batch of bullet ice every 6 minutes for up to 50 pounds of ice each day. 
  • All parts are certified BPA-free for peace of mind. 
  • Intuitive digital controls let you choose from 3 sizes of ice for any occasion. 
  • Choose when you want to make ice with the programmable 18-hour timer 
  • Thick, well-insulated interior stays cold for longer lasting ice  
  • Keep your ice clean and fresh-tasting at the push of a button with the convenient self-cleaning function. 
key features image

Specifications

  • Model: AI-215R & AI-215SS
  • Product Type: Portable Ice Maker - 50 Lbs. Daily Capacity
  • Product Dimensions-Red: 17.20"D x 15.30"W (w/drain) x 16.50"H
  • Product Weight: 36.40 lbs (Red); 37.60 lbs (Stainless Steel)
  • Product Color: Red or Stainless Steel
  • Application: Used to make ice
  • Voltage: 115 volts
  • Watts: 170 watts
  • Voltage: 115 volts
  • Amps: 2.1 amps
  • Frequency: 60 Hz
  • Certifications: ETL , UL (Red); ETL, CE (Stainless Steel)
  • Type: Portable Ice Maker
  • Daily Ice Making Capacity: 50 pounds
  • Ice Shape: Bullet
  • Installation: Freestanding
  • Energy Star Rated: No
  • Refrigerant Type: R-290a
  • Operating Cycle: 7 minutes
  • Ice Making Capacity Per Cycle: 12 pieces
  • Display Type: LCD
  • Full Ice Basket Indicator: Yes
  • Add Water Indicator: Yes
  • Drain Type: Side-mounted
  • Number of Ice Sizes: 3
  • Timer: Yes
  • Timer Length: 18 hour
  • Self-Cleaning Function: Yes
  • Includes Ice Scoop: Yes
  • Safety Features: Auto shut off
  • Automatic Overflow Protection: Yes
  • Ice Storage: No
  • Removable Ice Bin: Yes
  • Reversible Door: No
  • Water Capacity: 192 Ounces

Shipping & Returns

Shipping Policy

1. We offer the following shipping types:

  • Standard Ground Shipping: 5-7 Business Days
  • Expedited 3-Day Shipping*: 3 Business Days
  • Expedited 2-Day Shipping*: 2 Business Days
  • Expedited Overnight Shipping*: Next Business Day
  • Freight Shipping: 5-7 Business Days

2. We ship orders on regular business days Monday - Friday (non-holidays). 
Orders placed on weekends will ship on the following business day.

Return Policy

1.We offer a simple 30-days "No Hassle Returns" policy

2.Guaranteed Refunds: At Newair.com we are happy to offer a refund for newair.com purchases, if the product is unsuitable within 30 days of receipt.

3. FREE Return Shipping: We are delighted to offer customers who have purchased an item under 80 lbs FREE return shipping.

4.Restocking Fees: We only charge a restocking fee of 15% for items over 80 lbs. For any items under 80 lbs we don't charge any restocking fees.
To learn more, Click Here.

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Review Snapshot

4.6

474 Star RatingsWrite a Review
95%
of respondents would recommend this to a friend

Ratings Distribution

Most Liked Positive Review

Worked beautifully!

This product is awesome. 50 pounds of ice is no problem. I tested it out on 4th of July and worked beautifully. Looking forward to using it more and would like to see the company do a 100 pounds ice maker in the future. You now have a customer for life. If you don't have one get It, I highly recom...

Versus

Most Liked Negative Review

So disappointed ☹️

I hate writing negative reviews, but this unit deserves it. Purchased June 4, 2019. Within 7 months metallic flakes began appearing on the plastic below the condenser and in the water tank and Ice. The flakes appear to be coming from the posts that the ice forms on. In the seven months that I have ...

Reviewed by 473 customers

Great but only lasted 18 months

Submitted 2 months ago

By Heidi

From Plover, WI

Worked great with regular cleanings and running cleaning solution through 1x mo, but then the tray mechanism froze up and no way to fix it. Husband tried everything to fix. Biggest downfall is it's price is high and the warranty only lasts 1 year.

Newair Customer Service Team

Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care

Bottom Line No, I would not recommend to a friend

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A WASTE OF MONEY

Submitted 1 year ago

By Retired USA

From Newport News, VA

USED THIS PRODUCT 3 TIMES and it stopped working!! I may have had a defective one and because its a year past the purchase date I cant get another one or a refund.

Newair Customer Service Team

Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care

Bottom Line No, I would not recommend to a friend

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Great product

Submitted 1 year ago

By Nepha

From Phoenix Az

Great product and customer service was great after my first issue . Customer care was very helpful

Newair Customer Service Team

Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Bottom Line Yes, I would recommend to a friend

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I wouldn't buy this product again

Submitted 1 year ago

By Nepha

From Phoenix Az

After a little over a year of purchasing the ive machine the company wouldn't replace my unit all they would do is give me 40% off a new one. Why would I buy another one when the problem that I'm having wasn't my fault of mis use. The water hose on the inside is leaking when filling up the basket with water so it's a fast leak. I now have it on my table with a towel underneath the machine. Never again I will be buying from this company

Newair Customer Service Team

Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care

Bottom Line No, I would not recommend to a friend

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Good not great

Submitted 2 years ago

By Candace

From Sacramento

After 6 months of use the hinges on the ice tray broke, bought the very affordable replacement parts! Though very difficult to actually replace and now 6-8 moths later the same part broke again.

Newair Customer Service Team

Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care

User submitted media

Bottom Line No, I would not recommend to a friend

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great product

Submitted 2 years ago

By George

From Undisclosed

Verified Buyer

Comments about Stainless Steel

ICE MAKER WORKS VERY WELL AND MAKES THEM FAST

Newair Customer Service Team

Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We highly appreciate your feedback. Thank you for choosing Newair.

Was this review helpful to you?

Great ice maker and Newair customer service is top notch!

Submitted 2 years ago

By James

From Rock Hill, SC

I bought this product used and it did not have the drain plug or cap. I ordered the plug thinking it came with the cap, but it did not. They sent me a cap free of charge! Great customer service!

Newair Customer Service Team

Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!

Bottom Line Yes, I would recommend to a friend

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Great product for a great price!

Submitted 2 years ago

By Jessica

From North Carolina

I work as a school nurse in a very busy middle school. I use the ice machine all day long to make ice packs for my students when they have injuries in addition to making cold drinks throughout the day. This ice machine makes three different sizes and the ice is always perfect! It makes ice throughout the day and I set my timer for it to make fresh ice before I come in the next morning. Easy to clean and easy to use!

Newair Customer Service Team

Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-215SS. Thank you for choosing Newair!

Bottom Line Yes, I would recommend to a friend

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Best ice maker

Submitted 2 years ago

By Soar

From Milwaukee. WI

This product was for personal and family use. The produced made three different ice cube sizes and was a fast ice marker. What I did not like is after 32 or more days the ice maker stop working properly. Overall this was a good product for those searching for a ice maker that can produce at least 50lbs or more.

Newair Customer Service Team

Thank you for the 5-star review and for posting your comments in regards to this product AI-250SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Bottom Line Yes, I would recommend to a friend

Was this review helpful to you?

Love my ice maker

Submitted 2 years ago

By Lu B

From Phoenix, AZ

This is our 2nd Newair ice maker. We bought the first one used and had it for multiple years so when it finally died we purchased a new one. It makes ice really quickly, it's easy to clean and customer service is great.

Newair Customer Service Team

Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!

Bottom Line Yes, I would recommend to a friend

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Q&A

Showing 10 out of 36 Questions

Q

Does not stop making ice when basket gets full. How can I fix that? Thanks Brenda

Asked by Nana
Verified Reply - AlaiThank you for contacting Newair. The ice sensor would need to be replaced. You can contact us at 855-963-9247 for further assistance. Best regards, Customer careWas this answer helpful to you
Q

Is it possible to get an extended warranty?

Asked by Jlew
Verified Reply - AlaiThank you for reaching out to Newair. We are pleased to inform you that we provide extended warranties for our products. You have the option to include an extended warranty when you add a product to your cart. Alternatively, you may contact our Customer Experience Expert department at the toll-free number 855-963-9247 to inquire about adding an extended warranty to a previous purchase. Best Regards, Customer CareWas this answer helpful to you
Q

Where can I get parts .

Asked by Richard
Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. We are available Monday - Friday 8:00 am -5:00 pm standard pacific time. Best Regards, Customer CareWas this answer helpful to you
Q

I'm looking for parts for my ice maker

Asked by None
Verified Reply - AlaiThank you for contacting Newair. Kindly contact our customer care team for assistance at 855-963-9247 or support@newair.com. Best regards, Customer careWas this answer helpful to you
Q

How can I get a replacement drain plug for my 50 pound bullet style icemaker? I have lost mine and cannot find a way to purchase more.

Asked by Jamie
Verified Reply - ChristinaHi There, Thank you for contacting Newair. I am more than happy to inform we do have the drain plug available. Kindly contact our customer service at 855-963-9247 to make your purchase. Best Regards, Customer CareWas this answer helpful to you
Q

How do i find a certified tech to fix our ice machine??

Asked by Tim
Verified Reply - AlaiThank you for contacting Newair. Our friendly Customer Experience Expert offers troubleshooting on the ice makers, along with parts and installation instructions. You can feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care.Was this answer helpful to you
Q

How much ice storage capacity in the 50 pound unit

Asked by Flounder 1
Verified Reply - AlaiThank you for contacting Newair. The ice basket holds 3.1 lbs. of ice. Best Regards, Customer Care.Was this answer helpful to you
Q

How do I get parts? I need the ice shovel

Asked by Screech
Verified Reply - AlaiThank you for contacting Newair! You can feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247 to purchase the parts. Best Regards, Customer CareWas this answer helpful to you
Q

Hello I have been trying to find a replacement part for my Ice Maker. Can someone help me?

Asked by Camilo
Verified Reply - AlaiHi, thank you for reaching out to Newair I will be happy to assist. Can you please reach out to support@newair.com or call 855-963-9247 for further assistance?Was this answer helpful to you
Q

How to acquire replacement parts.

Asked by Becky
Verified Reply - AlaiThank you for contacting Newair. Kindly contact our friendly Customer Experience Expert department at toll-free number 855-963-9247or support@newair.com and ask for the part you need. Best regards, Customer careWas this answer helpful to you