Newair® x Boveda Electric Cigar Humidor, 500-Count
Newair® x Boveda Electric Cigar Humidor, 500-Count
PRODUCT OVERVIEW
Most Liked Positive Review
Perfect Collaboration with only a few minor quirks.
It's very easy to see why the cigar community was anxiously awaiting the release of the collaboration between two of the most trusted names in the cigar community. The Newair x Boveda NCH500BS00 is a world class humidor and the first of its kind. I love Boveda packs as they offer the absolute most e...
Most Liked Negative Review
Mixed feelings
You gotta give NewAir credit for thinking outside the box with the NewAir x Boveda 500 Count Electric Cigar Humidor, offering a more polished take on the makeshift wineador by offloading the humidification portion to Boveda and the brand's beloved two-way humidity packs. However, an alternative take...
Reviewed by 15 customers
It's perfect!
I am loving my humidor. It's cool they did the collar with Boveda to ensure the best humidity environment for the cigars. This humidor has lots of storage shelves which helps keep everything organized. The design and quality are excellent. This is my 3rd Newair and I absolutely love them all!
Newair Customer Service Team
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!




Definitely needs to be seasoned. Poor customer service
I purchase the brand new 500 Count Boveda humidor and called customer service for help. We got disconnected and no call back even though I registered the product and they had my callback info. Every ad I saw and even in the owners manual that came with the humidor said "no seasoning necessary" the humidor is NOT ready to go as the manual and advertising stated. When I called the customer service rep said you DO have to wipe the shelves down with distilled water and season the humidor. I'm an avid cigar smoker and know the importance of seasoning. I knew it was too good to be true. I waited for months for this to come out and disappointed in the overall product and advertising.
Newair Customer Service Team
I am sorry for the confusion on this. Our agent was mistaken, as this was new product for us and a new requirement they were not fully up to speed on the fact that these units indeed do not need to be seasoned. This was based on testing with both Newair and Boveda. I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
Good humidor but has it's quirks
Great humidor but needs work. Overall finish of wood is rough. Pegs are super tight. Newair says 3x 60g Boveda packs work but Boveda's website & Newair's manual suggests 5x 320g packs. Solid 4/5 stars
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH500SSB0-BV. Thank you for choosing Newair!










Innovative Ideas
All and all it's a solid unit. Some interesting ideas, some that needed a little more development. It has a very good seal and it holds temp well. I can fit AT LEAST 500 cigars in this thing. Happy overall.
Newair Customer Service Team
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Well Made Humidor
This unit has thoughtful spots for the Boveda humidification to easily fit below each shelf. The shelf design does limit stacking in the middle of the shelves but the humidor is spacious.
Newair Customer Service Team
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Q&A
Showing 10 out of 27 Questions
- Q
Is there anyway to calibrate the temperature sensor?
- Asked by Devin
- Verified Reply - AlaiThank you for contacting Newair! The NCH500SSB0 temperature sensor is not capable of being calibrated. Best Regards, Customer Care.Was this answer helpful to you
- Q
When will it be available in Germany?
- Asked by Ronan
- Verified Reply - AlaiThank you for contacting Newair! We do apologize, we do not have that information readily available. Best Regards, Customer Care.Was this answer helpful to you
- Q
I need to replace one of the screw levels. What is the size?
- Asked by Charlton O'Neal
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. We are available Monday - Friday 8:00 am -5:00 pm standard pacific time. Best Regards, Customer CareWas this answer helpful to you
- Q
Do you deliver to the UK
- Asked by Jake
- Verified Reply - AlaiThank you for contacting Newair! Hello! Thank you for reaching out to Newair. We appreciate your interest in our products. However, we are sorry to inform you that we only ship within the United States and do not offer international shipping. We apologize for any inconvenience this may have caused you. Best Regards, Customer Care.Was this answer helpful to you
- Q
Can I buy cedar drawers for the newair x boveda 500 count humidor? Also more of the pegs?
- Asked by Tyler
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247.We are available Monday - Friday 8:00 am -5:00 pm standard pacific time.Was this answer helpful to you
- Q
Does this unit need to be seasoned prior to use?
- Asked by PDS
- Verified Reply - AlaiThank you for contacting Newair! The NCH500SSB0-BV does not need to be seasoned before using. Best Regards, Customer Care.Was this answer helpful to you
- Q
As asked by others prior to me, will this unit heat up? My house is about 60 degrees all years long. So to maintain a 68-70 degree environment the unit would need a heating feature as well. So does this have a heating feature to maintain 69 degrees?
- Asked by Dylan
- Verified Reply - AlaiThank you for reaching out to Newair! For best results, we recommend installing the Cigar Humidor in an area where the temperature is close to 77°F (25°C). If the ambient temperature is much higher or lower than the recommended temperature, it may affect the unit's performance and cause the interior temperature to fluctuate. Please keep in mind that extremely hot or cold conditions can also have an impact. If you have any further questions or concerns, please don't hesitate to reach out. Best regards, Customer Care.Was this answer helpful to you
- Q
Can this unit we used without Boveda packs?
- Asked by Ronald
- Verified Reply - AlaiThank you for contacting Newair. Yes, the humidor can be used without the Boveda Packs. Best Regards, Customer Care.Was this answer helpful to you
- Q
Is there a way to order additional/ replacement shelved with the boveda insert??
- Asked by Manny
- Verified Reply - AlaiThank you for contacting Newair. Yes, we do offer shelves for sale. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
Just purchased this unit last week, and I'm having an issue with the temperature. I have the temperature set to 65f, but it seems like ONLY the second shelf is getting cooled. All the other part of the unit stays around 68-69. As a result, I'm getting a lot of humidity fluctuation. I have a fully calibrated hygrometer on each shelf/drawer. Please advise.
- Asked by Ed
- Verified Reply - AlaiHi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Kindly feel free to send us an email to support@newair.com and we will be happy to assist you. Please reach out to us so we can provide the best possible solution. Best Regards, Customer CareWas this answer helpful to you