Newair® Countertop Ice Maker. Clear Ice, 45 lbs/day - Stainless Steel
Newair® Countertop Ice Maker. Clear Ice, 45 lbs/day - Stainless Steel
PRODUCT OVERVIEW
Most Liked Positive Review
Recommended for those who want high-quality ice in 15 mins
I've used this ice maker at least three times now and it makes more ice than I need with plenty of water left in the tank. I fill up to the Full line and it runs for about 5 hours, making 24 cubes of ice roughly every 15 minutes. The machine is relatively quiet; quieter than a dishwasher or Roomba. ...
Most Liked Negative Review
My 2nd clear Ice maker....like it...BUT.....
This is my 2nd Newair clear ice maker. It is superior to the first unit...producing more ice and higher quality ice. The 1st unit was replaced because the ice bucket often sat in an inch of water. This new unit is doing the same thing....the ice bucket sit's in 3" of water at times. This problem com...
Reviewed by 61 customers
Easy to use, makes ice fast!
Really enjoy this ice maker. The ability to alter the thickness to speed up how fast it makes ice is a nice touch. It is easy to use and the ice really comes out quite clear. One thing to note is that the ice does seems to not break apart when it drops into the bin. Not big deal, just need something handy to break it apart before scooping it out.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Sheets of ice was not what I was looking for.
It makes ice but they come out in sheets. You have to break them apart with a hammer to fit into you drink. I am highly disappointed I paid this much money for something I hate.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care



Not as good as specified
Verified Buyer
Comments about Newair Countertop Clear Ice Maker, 45 lbs. of Ice a Day with FrozenFallTM Technology, Custom Ice Thickness Settings, 1-Gallon Water Bottle Dispenser, 24-Hour Timer, Automatic Self-Cleaning Function, BPA-Free Parts and Oversized Ice Viewing Window
Terrible instructions included in this unit that does not perform as advertised. Ice cubes are created in sheets of ice that are not easily broken apart for use. Truly disappointed. This is my second ice maker from New Air and am not a satisfied customer with this unit.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Maybe I'm Doing Something Wrong?
I got the new product in the mail and it came with a tiny rust mark, nothing major but noticeable. Turned it on and while it's alittle confusing at first you get used to it fast. Let the water cycle made the ice and noticed it came through the metal unit in blocks. Did it 4 more times and noticed it's still comes in chunks. I have to chop the ice to get cubes.. maybe it's on my end but every time I've had to chop the ice that's kind of annoying… but overall is makes clear nice ice and I love that. Big flavor difference in the drink believe it or not.
Newair Customer Service Team
Thank you for contacting Newair. Thank you for taking the time to leave a review on your Newair Product NIM045SS00. For assistance, you can feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer Service
I love this ice maker
It makes ice faster then I can use it specially in the summer. I use ice constantly all year round and so does the others in the house and never run out
Newair Customer Service Team
Thank you for the 5-star review on the product NM045SS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Fantastic
I use this ice maker every day and I never run out of ice, it's the so awesome I just wish I could find the gallon jug that can fit on top not sure what style fits it. I run out of water every few days. I do the max +6 square ice cubes
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NIM045SS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Totally satisfied!
I literally do not have one complaint on the purchase of the Newair 45 lbs countertop ice maker. It is simple to use and makes the best clear ice cubes! If you are searching for an ice maker, this is the one to buy. You will not be disappointed. I am sharing my find with friends and family. Thanks!
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing Newair.
Perfect Addition to our Cigar Lounge!!!
At Zeal Cigar's retail, we got this item to add ice for our customers who want to cool their drinks in the hot AZ sun. We could not be happier with how well this ice maker simply just produces ice. EVEN on the largest cubes, it only takes about 15 min. I'd give this machine 10 stars if I could. Perfect for parties, retail shops, and home of course!!!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NIM045SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Great addition to our kitchen
This ice maker has become one of our favorite appliances in our home. Makes delicious ice quickly and easily. Never run out of ice again and always have some on hand for your favorite drinks. I love how easy it is to use and how perfect it looks in our kitchen.
Newair Customer Service Team
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit NIM045SS00. Thank you for choosing Newair!
Amazing
I love how easy this is to use and it's the perfect size for any location. The ice is fast to make and tastes delicious. This is a must-have for any household.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NIM045SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Q&A
Showing 10 out of 14 Questions
- Q
can you get parts for Clearice40? the unit makes ice but will not go in to the harvest cycle. I manually put in to the harvest cycle it only changes for a few seconds.
- Asked by rdavus
- Verified Reply - AlaiThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
How do I adjust the cube size so I havbe individual cubes instead of sheets ofice that I have to break into chunks
- Asked by Fred
- Verified Reply - AlaiThank you for contacting Newair. The NIM045SS00 ice maker does not have the capability to produce individual ice cubes. Instead, the ice will need to be manually broken. Best Regards, Customer Care.Was this answer helpful to you
- Q
I have a NIM045SS00 and I lost the water draining cap and I'm not able to use my icemaker do you sell replacements?
- Asked by JAJV
- Verified Reply - AlaiThank you for contacting Newair. We do offer replacement parts for the icemaker NIM045SS00. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer ServiceWas this answer helpful to you
- Q
How do I order a replacement for the basket? Ours got cracked and developed mold.
- Asked by Michael
- Verified Reply - ChristinaHi There, Thank you for contacting Newair. I am sorry to inform but we are out of stock on the NIM-IceBasket02 we do not have an ETA. Best Regards, Customer CareWas this answer helpful to you
- Q
When cleaning this unit are there removable filters that need to be taken out and cleaned? There is a plastic piece where the ice comes out and where you put the water in that is removable and there seems to be a filter inside there that is not easily removable and I'm not sure if I should be trying to get that out to clean it. Some of the older models have videos that show it being removed but this newer model doesn't. I dont see anything in the manual about a filter either. I've only had this unit 6 months and absolutely LOVE it but its making a very loud noise at times and I'm wondering if the filter needs to be cleaned. I only use Poland Springs water in it. Thanks for your help!
- Asked by Kendra
- Verified Reply - AlaiThank you for contacting Newair. The unit does not have a removable water filter If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer CareWas this answer helpful to you
- Q
I know this is great for drinks. Would it also work well to fill a cooler with ice for camping or is the bullet ice a better choice? Thanks for your time and help.
- Asked by Mike
- Verified Reply - AlaiThank you for contacting Newair. Clear ice melts slower than bullet-shaped ice and would be ideal or based on your preference. Best Regards, Customer CareWas this answer helpful to you
- Q
Where does one locate a water bottle that fits this unit as pictured? Or ANY water bottle that is compatible with whatever mechanism you have equipped this machine with.
- Asked by ByThorsHammer
- Verified Reply - AlaiThank you for contacting Newair. Any 1.0 Water Gallon can be used. Best Regards, Customer CareWas this answer helpful to you
- Q
I bought this machine but do I have to drain the water everytime ? Seems that I need to drain the water from the reservoir or it will spill all over my countertop. Also in the bottom of the ice bucket water just sits there ? Do I need to drain that ?
- Asked by Mily
- Verified Reply - AlaiThank you for contacting Newair. Yes, you must drain the water from the unit once completed a cycle of ice. The unit is not insulated, so the ice melts into the basket. Best regards, Customer careWas this answer helpful to you
- Q
How wet (liquid on the cubes) is the ice in the storage bin? I know "wetness" is a very relative term because ice always melts at room temperature. Most countertop ice makers neither cool the dispensing bin nor freeze much below 32 F (0 C). Consequently, the ice constantly melts with the cubes covered in liquid. Since most of the energy consumed deals with change of state (liquid/solid & solid/liquid), the melting ice doesn't lose much energy, but it makes the ice difficult to store.
- Asked by Glenn
- Verified Reply - AlaiThank you for posting your comments in regard to the NIM045SS00.We highly appreciate your feedback. Thank you for choosing Newair!Was this answer helpful to you
- Q
How much ice does the bin hold?
- Asked by Jason
- Verified Reply - AlaiThank you for contacting Newair.The ice basket holds 1.5lb of ice. Best Regards, Customer Care Was this answer helpful to you