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FREQUENTLY ASKED QUESTIONS

PRODUCTS

Wine Fridges

Can the Newair wine coolers be built-in?

Yes, many Newair wine coolers are designed to be built-in, fitting seamlessly into kitchen or bar cabinetry with front venting to prevent overheating.

Will champagne bottles fit in a Newair wine cooler?

Yes, champagne bottles can fit in Newair wine coolers, but shelves may need to be adjusted or removed to accommodate their larger size. 

What is the difference between a thermoelectric wine cooler and a compressor wine cooler?

Thermoelectric wine coolers are quieter, energy-efficient, and produce less vibration, making them ideal for short-term storage and cooler environments. Compressor wine coolers reach colder temperatures, perform well in warm rooms, and are better suited for long-term storage or diverse wine collections.

What is the difference between a single-zone and a dual-zone wine fridge?

Single-zone wine coolers maintain one consistent temperature throughout, while dual-zone coolers have separate compartments with independent temperature controls for storing different types of wine at their ideal temperatures.

How do you clean a Newair wine fridge?

To clean a wine fridge, unplug it, remove all bottles and shelves, wipe down the interior with a mild detergent, and dry thoroughly before replacing the shelves and bottles.

Beverage Fridges

Can Newair beverage fridges be used for wine storage?

Yes, many Newair beverage fridges are versatile and can store both cans and wine bottles, often featuring adjustable shelves and dual temperature zones.

What is the ideal temperature for storing beverages?

The ideal temperature for storing beverages in a fridge is typically between 37°F and 65°F, depending on the type of beverage.

Can Newair beverage fridges be used outdoors?

Yes, some Newair beverage fridges are designed for outdoor use, featuring weatherproof stainless steel construction and the ability to maintain low temperatures even in hot climates. 

How do you adjust the shelves in a Newair beverage fridge?

Shelves in Newair beverage fridges are adjustable and removable, allowing customization to fit various bottles and can sizes. Decide at what height you want to place the shelves based on the size of the beverages you plan to store. Gently slide the shelf out and align it with the desired slot. Insert one end of the shelf into the slot on one side. Ensure that the other end of the shelf is lined up with the corresponding slot on the opposite side. Push the shelf in until it is securely in place.

Do Newair beverage fridges have a lock feature?

Many Newair beverage fridges come with a security lock and key for peace of mind, ensuring the contents remain safe and secure.

How do you clean a Newair beverage fridge?

To clean a beverage fridge, unplug it, remove all items and shelves, wipe down the interior with a mild detergent, and dry thoroughly before replacing the shelves and items.

Ice Makers

Do Newair ice makers store ice?

Newair ice makers typically do not store ice long-term. They produce ice and keep it cold for a short period, but the ice will eventually melt and be recycled into the water tank if not transferred to a freezer. The only unit that will store ice for an extended period of time is the AI-500ss; this is because this unit is designed to be built into cabinetry.

How long does it take for a Newair ice maker to produce ice?

Newair ice makers can produce ice in as little as six to 15 minutes, depending on the model and environmental conditions.

What types of ice do Newair ice makers produce?

Newair ice makers can produce various types of ice, including bullet-shaped, nugget, and clear ice, depending on the model.

How do you clean a Newair ice maker?

To clean a Newair ice maker, unplug it, remove any remaining ice, and wipe down the interior with a mild detergent. Some models may have a self-cleaning function.

Freezers and Coolers

What is the difference between a freezer and a cooler?

A freezer maintains temperatures below freezing (0°F or lower) for long-term storage of frozen goods, while a cooler keeps items at a chilled temperature above freezing.

Can Newair freezers be used outdoors?

Some Newair freezers are designed for outdoor use and feature weatherproof construction to withstand various environmental conditions.

How do you defrost a Newair freezer?

To defrost a Newair freezer, unplug it, remove all contents, and allow the ice to melt naturally. Wipe down the interior and dry thoroughly before plugging it back in.

How do you clean a Newair freezer or cooler?

To clean a freezer or cooler, unplug it, remove all contents, wipe down the interior with a mild detergent, and dry thoroughly before plugging it back in.

Humidors

What is the ideal humidity level for a Newair humidor?

The ideal humidity level for a humidor is between 65% and 75% to preserve cigars properly.

How do you season a Newair humidor?

To season a Newair humidor, wipe the interior with a damp cloth, place a bowl of distilled water inside, and let it sit for 24-48 hours to stabilize the humidity.

Can you store other items in a Newair humidor?

While designed for cigars, some Newair humidors can also store other humidity-sensitive items like tobacco or certain types of cheese.

How do you maintain the humidity in a Newair humidor?

To maintain the desired humidity level, regularly check and refill the humidification device with distilled water or a propylene glycol solution.

How do you clean a Newair humidor?

To clean a humidor, remove all contents, wipe down the interior with a damp cloth, and dry thoroughly before replacing the contents.

Heating and Cooling

What types of heating and cooling products does Newair offer?

Newair offers a variety of heating and cooling products, including portable air conditioners, space heaters, evaporative coolers, and fans.

How do you clean Newair heating and cooling appliances?

To clean heating and cooling appliances, unplug them, remove any dust or debris from the exterior and vents with a soft brush or vacuum, and wipe down the surface with a damp cloth. For air conditioners, clean or replace the filters regularly.

Do all portable air conditioners need to be vented?

Yes, all portable air conditioners need to be vented. If the hot air is not exhausted outside the room, it means the unit will have to work harder, use more energy, and it can even damage the unit. Make sure you use the exhaust hose and window kit to vent your air conditioner properly.

What is the difference between auto-evaporating and self-evaporating mean?

During the air conditioning cycle, moisture is removed from the air, so the air feels dryer and more comfortable. Typically, that moisture is collected in a bucket inside the air conditioner which must be frequently emptied. In an auto-evaporative air conditioner, most of that water is recycled and used to help cool the unit's compressor. This means the bucket doesn't need to be drained as often - in dry climates, you might never have to empty it at all. It also allows the air conditioner to operate more efficiently, so you save money on energy costs.

What does an ionizer do?

Some air conditioners include the extra feature of an air ionizer. Negatively charged ions collect clusters of pollen, dust, and odor from the air, and then are trapped in the ACs air filters. The result is cleaner, fresher air.

How do you clean the filters on a Newair air conditioner?

If you're using your air conditioner on a daily basis, you should clean the filters at least every two weeks. When the filters get clogged with dust and dirt, the air conditioner can't circulate air properly, and it will overheat and burn out. Fortunately, filters are easy to clean. First, pull the filter frame from its slot. Use a vacuum cleaner to remove built-up dust, and then run the filter under warm water to clean it. Let it air dry completely before replacing it in the air conditioner. The activated carbon filter that comes with your portable air conditioner should be replaced at least once every season, depending on use.

How do you drain a Newair air conditioner?

Most air conditioners have a drain on the bottom rear of the unit. The easiest way to empty it is to take it outside on a deck or patio and just open it until it is empty. But if you don't have a patio, you can place a shallow pan under the drain, open it, wait till the pan is nearly full, close the drain, empty the pan, and repeat until the tank is empty.

Can you alter the air conditioner's hose to a preexisting opening?

No, you should not alter the air conditioner's exhaust hose. Making the hose smaller will constrict the airflow that has been recommended by the manufacturer. The unit will have to work harder to push air through the opening and could end up damaged.

What safety features do Newair space heaters have?

Newair space heaters typically include safety features such as overheat protection, tip-over switches, and cool-touch exteriors to prevent accidents.

How do you clean a Newair space heater?

To clean a space heater, unplug it, remove any dust or debris from the exterior and vents with a soft brush or vacuum, and wipe down the surface with a damp cloth.

Do I have to make sure all my windows and doors are shut when the evaporative cooler is running?

No, evaporative coolers work well when a window or door is open in the room you are trying to cool. Unlike a portable AC, evaporative coolers bring fresh air into the room you are trying to cool instead of recirculating the air.

How often does an evaporative cooler need to be cleaned?

To avoid the swampy smell that often accompanies a "swamp cooler," we recommend cleaning your unit every three months with regular use. However, if you have hard water, we recommend cleaning the unit once a month to avoid mineral buildup.

How do you clean the filter on an evaporative cooler?

We recommend that you clean the dust filters regularly to keep your evaporative cooler running efficiently and the natural air filtration working effectively. You can clean the dust filter by gently washing it under running water.

How often do the evaporative cooler's cooling pads need to be changed?

Check to make sure the cooling pads are in good condition. If they weren't removed before end-of-season storage, your swamp cooler's cooling pads should be replaced at the beginning of the summer and during mid-season maintenance. If the pads are cracked, they will need to be replaced. Cooling pad inspection may need to be performed even more frequently based on the quality of your local water supply.

Evaporative Coolers

Do I have to make sure all my windows and doors are shut when the evaporative cooler is running?

No, evaporative coolers work well when a window or door is open in the room you are trying to cool. Unlike a portable AC, evaporative coolers bring fresh air into the room you’re trying to cool instead of recirculating the air.

How often does an evaporative cooler need to be cleaned?

To avoid the swampy smell that often accompanies a "swamp cooler," we recommend cleaning your unit every three months with regular use. However, if you have hard water, we recommend cleaning the unit once a month to avoid mineral buildup.

How do you clean the filter on an evaporative cooler?

To keep your evaporative cooler running efficiently and its air filtration effective, we recommend regularly cleaning the dust filters. Gently wash the filters under running water to clean them.

How often do the evaporative cooler's cooling pads need to be changed?

How often do the evaporative cooler's cooling pads need to be changed?