Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - Red
Newair® Countertop Ice Maker. Bullet Ice, 50 lbs/day - Red
PRODUCT OVERVIEW
Most Liked Positive Review
Worked beautifully!
This product is awesome. 50 pounds of ice is no problem. I tested it out on 4th of July and worked beautifully. Looking forward to using it more and would like to see the company do a 100 pounds ice maker in the future. You now have a customer for life. If you don't have one get It, I highly recom...
Most Liked Negative Review
So disappointed ☹️
I hate writing negative reviews, but this unit deserves it. Purchased June 4, 2019. Within 7 months metallic flakes began appearing on the plastic below the condenser and in the water tank and Ice. The flakes appear to be coming from the posts that the ice forms on. In the seven months that I have ...
Reviewed by 473 customers
Ive bought 4 of these
I use them for parties and just to have ice for everyday use .i had 4 of them 1 at a time the flap that picks ice up to drop in tray has broken 1 little part that holds them on breaks and then the machine is not going to work
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Ice Machine
Verified Buyer
Comments about Stainless Steel
I like it a lot. It works great.
Newair Customer Service Team
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit. Thank you for choosing Newair!
Love this ice maker
We use it constantly but the ice shovel broke for the AI 215S model. How can we get a replacement?
Newair Customer Service Team
hank you for the 5-star review on this Newair product. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer Service
Charles was more then happy to help me
Ice maker tray broke and charles had one shipped courtesy of Newair. Thank you
Newair Customer Service Team
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!

yes
Use this machine every day produces more than enough ice. It allows me to store ice for the weekends
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-215SS. Thank you for choosing Newair!
love this product
love how fast it makes ice and how much it makes, wish the hinges were a little stronger but they keep parts in stock,
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product Ai-215ss. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
spring fresh ice cubes 24 7
I use water from a Spring on my property to make ice cubes in this ice cube Maker. It can make up to 50 pounds of ice per day which comes in handy when entertaining. I would highly recommend it.
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Extremely efficient!
I bought this unit because my last one I bought from a different company had broken, I took the gamble and it paid off! This product has exceeded my expectation and has made having ice so much simpler than I thought it could be!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We highly appreciate your feedback. Thank you for choosing Newair.
I would buy this again.
This machine is a powerhouse when it comes to making ice.
Newair Customer Service Team
Thank you for taking the time to leave a review on your unit . Thank you for choosing Newair!
I would buy this product again
we use the ice maker daily. Hi output and quite.
Newair Customer Service Team
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AI-215SS. Thank you for choosing Newair!
Q&A
Showing 10 out of 36 Questions
- Q
Does not stop making ice when basket gets full. How can I fix that? Thanks Brenda
- Asked by Nana
- Verified Reply - AlaiThank you for contacting Newair. The ice sensor would need to be replaced. You can contact us at 855-963-9247 for further assistance. Best regards, Customer careWas this answer helpful to you
- Q
Is it possible to get an extended warranty?
- Asked by Jlew
- Verified Reply - AlaiThank you for reaching out to Newair. We are pleased to inform you that we provide extended warranties for our products. You have the option to include an extended warranty when you add a product to your cart. Alternatively, you may contact our Customer Experience Expert department at the toll-free number 855-963-9247 to inquire about adding an extended warranty to a previous purchase. Best Regards, Customer CareWas this answer helpful to you
- Q
Where can I get parts .
- Asked by Richard
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. We are available Monday - Friday 8:00 am -5:00 pm standard pacific time. Best Regards, Customer CareWas this answer helpful to you
- Q
I'm looking for parts for my ice maker
- Asked by None
- Verified Reply - AlaiThank you for contacting Newair. Kindly contact our customer care team for assistance at 855-963-9247 or support@newair.com. Best regards, Customer careWas this answer helpful to you
- Q
How can I get a replacement drain plug for my 50 pound bullet style icemaker? I have lost mine and cannot find a way to purchase more.
- Asked by Jamie
- Verified Reply - ChristinaHi There, Thank you for contacting Newair. I am more than happy to inform we do have the drain plug available. Kindly contact our customer service at 855-963-9247 to make your purchase. Best Regards, Customer CareWas this answer helpful to you
- Q
How do i find a certified tech to fix our ice machine??
- Asked by Tim
- Verified Reply - AlaiThank you for contacting Newair. Our friendly Customer Experience Expert offers troubleshooting on the ice makers, along with parts and installation instructions. You can feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care.Was this answer helpful to you
- Q
How much ice storage capacity in the 50 pound unit
- Asked by Flounder 1
- Verified Reply - AlaiThank you for contacting Newair. The ice basket holds 3.1 lbs. of ice. Best Regards, Customer Care.Was this answer helpful to you
- Q
How do I get parts? I need the ice shovel
- Asked by Screech
- Verified Reply - AlaiThank you for contacting Newair! You can feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247 to purchase the parts. Best Regards, Customer CareWas this answer helpful to you
- Q
Hello I have been trying to find a replacement part for my Ice Maker. Can someone help me?
- Asked by Camilo
- Verified Reply - AlaiHi, thank you for reaching out to Newair I will be happy to assist. Can you please reach out to support@newair.com or call 855-963-9247 for further assistance?Was this answer helpful to you
- Q
How to acquire replacement parts.
- Asked by Becky
- Verified Reply - AlaiThank you for contacting Newair. Kindly contact our friendly Customer Experience Expert department at toll-free number 855-963-9247or support@newair.com and ask for the part you need. Best regards, Customer careWas this answer helpful to you