Newair® 33-Bottle 18.9" Stainless Steel Freestanding Wine Fridge
Newair® 33-Bottle 18.9" Stainless Steel Freestanding Wine Fridge
PRODUCT OVERVIEW
Most Liked Positive Review
After much research, we finally found the one!
Our new wine fridge holds the perfect number of wine bottles (33) for us. We set the temperature setting to 55 degrees which allows us to store both red and white wines. The unit fits very nicely in the corner of our dining room. It has a very clean look with front stainless steel edging and dark...
Most Liked Negative Review
I would not buy this product again
My new air wine cooler with this model number stopped working. I replaced the power board and I replaced the control board. The compressor works all the wires are connected the thermistor works it needs a new light. I know the compressor works because I jumped it and it's working fine cooling down t...
Reviewed by 35 customers
Terrible Product and zero assistance
I purchased mine 2 years ago and it stopped working six months ago. Since then, have been trying to get to fixed, with no luck. I spent half an hour on a chat on the company website and even though I was number 1 on the queue, no one connected for 30 Minutes. I would never buy this piece of junk.
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
I would not buy this product again
My new air wine cooler with this model number stopped working. I replaced the power board and I replaced the control board. The compressor works all the wires are connected the thermistor works it needs a new light. I know the compressor works because I jumped it and it's working fine cooling down the inside. I contacted customer support and they told me it's a compressor issue. It's not something else is going on and it's now not under warranty anymore. It was a complete lemon I searched all over for all the trouble shoot I could find everything is working it's just the wine cooler itself is not clicking on the lock light keeps showing up on the control board. I would not recommend this product to anyone. My true rating would be zero stars but that's not an option here.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Frost/Ice Issue
I bought this wine cooler a bit over a year ago. The capacity is great and I really liked it. Unfortunately, I recently noticed a thick layer of ice in the back right side of the wine cooler covering about half the back. I removed the ice, but it looks like it's coming back. It's JUST past the one year warranty, which is disappointing.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
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33 bottles?
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about New
The item is suppose to hold 33 btls of wine. Each of the five shelf holds 5 bts for a total of 25 bottles. Top shelf btls must be laid on their side and only 3 btls fit. Bottom shelf is the same way. So how do I get 33 btls in the cooler? Spouse sez unit is nosy. I don't hear it.
Newair Customer Service Team
Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback and if you additional assistance; lease feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care.
bought a second cooler
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about New
previous experience was great and so far to issues with this one.
Only lasted a year
We bought this in March of 2022 and just over a year later it started making a clicking sound and now does not work at all. Would not recommend buying this product.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
I would by this product again
This wine cooler is easy to use and look great!!!!!!!!!!!
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NWC033SS01. We highly appreciate your feedback. Thank you for choosing Newair.
Quite a nice mid volume option for red or white
Great option for decent volume of red or white storage - single temp but accurate and flexible. Product support has been great.
Newair Customer Service Team
Thank you for posting your comments in regards to this product NWC033SS01. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
HAPPY CUSTOMER, POOR SPELLING
MAINTAINES A CONSTANT TEMP , EASY TO OPERATE , QUIET OPERATION , SHARP LOOKING , AND REASONABLE PRICED . GOOD CUPASIDY 33 BOTTLES IS JUST RIGHT FOR MY NEEDS .
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product NWC033SS01. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Great Customer Service!
Purchased the beverage fridge for new home and did not open until 5 months afterwards . Fridge did not cool upon opening and starting. Called NewAir customer service and they were quick to respond and take care of the problem and shipping new Fridge. Awesome customer service. Would definitely buy product from them again,
Newair Customer Service Team
Hi, Thank you for taking the time to leave a review on your Newair Product NWC033SS01. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Q&A
Showing 8 out of 8 Questions
- Q
Is there a way to buy a replacement door for model# NWC033SS01. Thank you.
- Asked by JB
- Verified Reply - AlaiThank you for contacting Newair. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. We are available Monday - Friday 8:00 am -5:00 pm standard pacific time. Best Regards, Customer CareWas this answer helpful to you
- Q
How do I register my product
- Asked by Wayne Finger
- Verified Reply - AlaiThank you for contacting Newair. We recommend sending an email to support@newair.com with the information needed for registration and if you need any assistance; please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care.Was this answer helpful to you
- Q
Is this refurbished?
- Asked by Pat
- Verified Reply - AlaiThank you for contacting Newair. This a New unit. Best Regards, Customer Care.Was this answer helpful to you
- Q
How much clearance is recommended for ventilation?
- Asked by Cindy
- Verified Reply - AlaiThank you for contacting Newair. The recommended clearance is 5-7inches at the sides and back. Regards, Customer Care Was this answer helpful to you
- Q
Is the light on all the time, or just when the door is opened? If so, is there a switch to turn it off?
- Asked by Cindy
- Verified Reply - AlaiThank you for contacting Newair. The unit has an ON/OFF button for the light. Best Regards, Customer Care Was this answer helpful to you
- Q
I just received my new 33 bottle wine cooler. The blue LED light does not work. What do I do from here? Do you send me out a replacement light? Is there a video I can watch to replace the light? Thanks Steve
- Asked by Stevie D.
- Verified Reply - AlaiThank you for contacting Newair. If the light is not working in your unit NWC033SS01, then the light would need to be replaced. Kindly contact customer service at 855-963-9247 or support@newair.com for further assistance. Best Regards, Customer Care Was this answer helpful to you
- Q
Do you sell a stainless steel frame kit for this refrigerator
- Asked by George j. home
- Verified Reply - AlaiThank you for contacting Newair. I apologize, we do not provide stainless frame kit. Best Regards, Customer Care Was this answer helpful to you
- Q
Which 33 bottle wine fridge would be best for being placed under a counter. The opening is 23 1/4 wide, 34 high and 24 inches deep Thanks
- Asked by Ev4
- Verified Reply - ChristinaThank you for contacting Newair. I apologize, the unit NWC033SS01 is a freestanding unit and cannot be placed built-in. You can use this link to view our built-in products:https://www.newair.com/collections/wine-fridges-built-in. Best Regards, Customer Care Was this answer helpful to you