Shipped Shield Package Assurance
Shipped Shield Package Assurance
PRODUCT OVERVIEW
Most Liked Positive Review
I would buy again.
There were a couple of glitches with the unit the first week. I purchased the dual French door model. After unpacking, I let it run for 24 hours before adding my wine. Then the right side had a lot of condensation on the door. My husband , an engineer, used a flashlight to determine the fan was...
Most Liked Negative Review
I will never buy a newair prodcut again
I can't use it, because of your horrible carbon shipping practices. Bad/misread/cheap labels - first one got half way here, then the label feel off/became unreadable. Still haven't rec'd second one. And you charge me $17 for shipping????! I saw an Arctic cold front coming, so I ordered a unit...
Reviewed by 31 customers
I would only buy it if they remedy their problem.
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 144904
This ice maker is just ok. It makes ice good , nice sized and at a good pace. However I am on my third one due to the ice tray brakes where it pivots on the drive and renders it useless. The exact thing happened to my two previous units.
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Recommended
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 144904
Extended warranty is highly recommended. Inexpensive investment for extended peace of mind! #sweepstakes
Newair Customer Service Team
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit SHIPPED_ASSURANCE. Thank you for choosing Newair!
Pleased
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about fa55a5
We have used this ice maker a few times and have been pleased with results.
Newair Customer Service Team
Thank you for the 5-star review.Thank you for choosing Newair!
Yes
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 99d9ed
The fan works great thank you
Newair Customer Service Team
Thank you for the 5-star review.Thank you for choosing Newair!
It works, if you got time.
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 144904
I live in a 10x17 well insulated, E Windows & shades, solid door in WV "shedteau". Surprised it takes all day to lower temp 12 degrees… 85 to 73. Humidity not much lower than outside. Haven't tried dry cool setting since I can't lift the unit to empty out filled water tank with drain at very bottom on back; like a 20 gallon cooler!
Newair Customer Service Team
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Won't disappoint
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 9a6c40
Excellent product great company
Newair Customer Service Team
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Amazing
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 7821be
Did I mention the fans power and the more amazing Newair sweepstakes. Guess I did,
Newair Customer Service Team
Thank you for the 5-star review and for sharing your thoughts about your experience using your SHIPPED_ASSURANCE. Thank you for choosing Newair!
I love the unit, but one of the drawers was broken
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 923027
I love the unit, but one of the drawers was broken, and I still have not got it replaced.
Newair Customer Service Team
Thank you for the 4-star review and for posting your comments in regards to this product SHIPPED_ASSURANCE. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
i would purchase it again
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 299ef9
Replacement thermostat worked great
Newair Customer Service Team
Thank you for the 5-star review and for posting your comments in regards to this product SHIPPED_ASSURANCE. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
I will never buy a newair prodcut again
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about 467c09
I can't use it, because of your horrible carbon shipping practices. Bad/misread/cheap labels - first one got half way here, then the label feel off/became unreadable. Still haven't rec'd second one. And you charge me $17 for shipping????! I saw an Arctic cold front coming, so I ordered a unit direct from newair 10 (ten!) days in advance. Never got the first one, nor the second one that been shipped. Yet, I get a ton of emails (spam) saying how awesome your "carbon shipping" is. Facts are facts - your carbon shipping sucks! Our family and animals went through an "arctic weekend" because of your poor shipping practices! Looks like newair has tons of great products I'd like to purchase.... yet I will never buy from you because of your HORRENDOUS shipping department.
Newair Customer Service Team
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care